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Complaints and appeals

Journals should have a clearly described process for handling complaints against the journal, its staff, editorial board or publisher

Our core practices

Core practices are the policies and practices journals and publishers need, to reach the highest standards in publication ethics. We include cases with advice, guidance for day-to-day practice, education modules and events on topical issues, to support journals and publishers fulfil their policies.

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About this resource

News

Case discussion: repeated complaints about meta-analysis

Case: how to respond to a reader's repeated concerns

Summary

Case

How to respond to a reader's repeated concerns

20-09

A meta-analysis was published in a journal ahead of print, and then subsequently in print. Several months later, the journal was contacted by a faculty member at a university not connected with the study. The reader outlined three general concerns with the meta-analysis. The concerns were discussed by the editorial team, including the statistical editor, and it was decided that the overall results of the meta-analysis were not affected.

Case

Author displays bullying behaviour towards handling editor

20-08

A handling editor rejected a paper without review, after consulting with a senior editor. The corresponding author sent an appeal about 2 weeks later where he requested that the paper be given a second chance and be sent for peer review. He added that, in case of a new decision to reject without review, the editor should provide a detailed response to a number of questions and comments raised in the appeal letter.

About this resource

Full page history

  • 26 February 2020

    Update to the pdf re: subject areas included in the broad categories, and a category name. Changes as follows:
    Page 26: the Humanities category should include the subject Media, Communication and Cultural Studies (currently under Information Sciences on page 27)
    On page 27: As above, the only subject in the category Information Sciences should now be Library and Information Sciences
    On page 31: the category called Libraries and Information Technology should be Information Sciences (the n 22 is correct).
    FI, the numbers are correct, just the category subjects/ and name need amending.

News

Case discussion: Suspected plagiarism

Case 19-04 Suspected plagiarism

A single author submitted a paper to a journal. A similarity check revealed 48% similarity with another published paper. The published paper was by different authors—5 in total. The similarities between the papers were in the introduction, methods and discussion sections. The submitting author did not reference the published article.

About this resource

Full page history

  • 12 June 2019

    Added body text

Pages